Privacy Policy

When you interact with our site, we collect two types of information: Personally Identifiable Information (PII) and Non-Personally Identifiable Information (NPII). The processing of personal data is governed by the General Data Protection Regulation 2016/679 (the “GDPR”). Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:

“Any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.”

Bento Engine Inc. complies with its obligations under GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access, and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

Bento Engine Inc. may use your personal information to:

• Provide products and services
• Send requested product or service information
• Send marketing communications through subscribed channels about news, products, offers, and events
• Send you emails, chats, or push notifications to otherwise respond to questions, concerns, and customer support inquiries
• Maintain our own accounts and records
• Personalize your experience using automated decision-making for products, services, personalized content, recommendations, and features
• Improve the services we offer you, or the functionality of our site(s) and ensure technical functionality

Article 6 of the General Data Protection Regulation (2016/679) states that:
“Processing shall be lawful only if and to the extent that at least one of the following applies:

the data subject has given consent to the processing of his or her personal data for one or more specific purposes; processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract; processing is necessary for compliance with a legal obligation to which the controller is subject; processing is necessary in order to protect the vital interests of the data subject or of another natural person; processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller; processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

Point (f) of the first subparagraph shall not apply to processing carried out by public authorities in the performance of their tasks.”

We keep your personal data for no longer than reasonably necessary.

Bento Engine Inc. will retain purchase accounting records, tax, VAT, and GST records for a minimum of 6 years as required by law. We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Our data retention for physical product orders will not extend beyond 10 years, at which time your purchase data will be marked for permanent deletion and will no longer be accessible.

When you register to receive emails from Bento Engine Inc., your personal data is stored so that we can continue to send you relevant emails. You may request removal at any time by contacting us.

Bento Engine Inc. retains non-personally identified data, including encrypted, anonymized, and pseudonymized data for 10 years.

Bento Engine Inc. may, from time to time, employ the services of other parties for dealing with certain processes necessary for the operation of the website(s). The data used by such parties is used only to the extent required by them to perform the services that we request. Any use for other purposes is strictly prohibited. Furthermore, any data that is processed by third parties will be processed within the terms of this privacy policy and in accordance with the Data Protection Act of 1998.

Our website(s) includes social media features such as links to our Facebook, YouTube, Instagram, and Twitter pages. Your interactions with these features are governed by the privacy policy of the company providing it. If authorized by you, we may also access your profile and other information from services like Facebook. When you use a Bento Engine Inc. app on a social networking site or choose to join (or “like”) a Bento Engine Inc. page on a social networking site, the social networking site may provide us with certain information about you, including but not limited to your “likes.” Please see the privacy policy for the applicable social networking site to learn more about how these sites share your personal information.

We may work with third-party service providers, including but not limited to Google Analytics, to help us better understand how you use the Bento Engine Inc. websites. These third-party service providers may place cookies on your computer to collect information, such as how you were referred to the Bento Engine Inc. website, how you navigate around the Bento Engine Inc. website, what you purchase, and what traffic is driven by various marketing methods. This information will help us to better serve you and provide you with more personalized information and product offerings. We do not allow third-party service providers to collect your credit card information, e-mail address, or password information. These third-party service providers may only use your personal information to perform services for us and may not share your personal information with anyone else, or use it for any other purpose, except on an aggregated, non-personally identifiable basis.

Bento Engine Inc. may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

You have the right to ask us not to use your personal information for direct marketing purposes. You also have the right to request a copy of the personal information that we hold about you and to have any inaccuracies rectified. Please note that, as permitted by law, we may charge a nominal fee for information requests and may require you to prove your identity. Following a request, we will use reasonable efforts to supply, correct or delete personal information about you in our files.

Please contact Bento to request the removal of your PII from our database or to no longer receive future communications.

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data:

• The right to request a copy of your personal data which Bento Engine Inc. holds about you;
• The right to request that Bento Engine Inc. corrects any personal data if it is found to be inaccurate or out of date;
• The right to request your personal data is erased where it is no longer necessary for Bento Engine Inc. to retain such data;
• The right to withdraw your consent to the processing at any time;
• The right to request that Bento Engine Inc. provide you with your personal data and where possible, to transmit that data directly to another data controller (where applicable);
• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;
• The right to object to the processing of personal data, (where applicable) only applies where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority);
• direct marketing and processing for the purposes of scientific/historical research and statistics;
• The right to lodge a complaint with the Information Commissioners Office.
• To exercise all relevant rights and for queries of complaints please contact us at https://www.Bentoengine.com/contact-us and state “Request My Data Removal.”

To use all features and functions available on the website, you may be required to submit certain data. You may restrict your internet browser’s use of Cookies. For more information, please see the “Cookies” clause below.

Cookies are small text files that can store information. There are two types of cookies: session cookies and persistent cookies. Session cookies expire when you close your browser, and persistent cookies stay on your computer until you delete them. Bento Engine Inc. may use both session and persistent cookies to customize your web experience, analyze web traffic, and improve our range of products and services. Bento Engine Inc. may use cookies and web beacons in the delivery of display advertisements to our website visitors and to our partner website visitors on various sites across the internet. Bento Engine Inc. has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times.

All cookies used by our website(s) are used in accordance with the current UK and EU Cookie Law and before a cookie is placed on your computer, you will be presented with a message requesting a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of our website(s) may not function fully or as intended.

To disable the Google Analytics cookie and other third-party web analytics service provider cookies, you can choose to have your browser notify you when cookies are being written to your computer or accessed, or you can disable cookies. By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser.

You can choose to delete cookies at any time however, you may lose any information that enables you to access our website(s) more quickly and efficiently including, but not limited to, personalization settings.

Data security is of great important to Bento Engine Inc. and to protect your data, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected via this website.

If you create an account with password access, you are responsible for keeping your password confidential. It is recommended your password use both upper-case and lower-case letters, inclusion of one or more numerical digits, and inclusion of special characters following general password strength recommendations across the internet.

It is recommended that you ensure that your internet browser is up to date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

Bento Engine Inc. strives to do our best to protect your personal data. However, transmission of information over the internet is done at your own risk. We cannot ensure the security of your data transmitted to our website(s

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal, or unenforceable, that provision or part-provision will, to the extent required, be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.